All items on this web site are new and pack secure. All items carry full manufacturers warranties of 2 years. Gecko Products has a 14 days exchange policy on defective items.
The Warranty period begins upon purchase of an item, except in the case of a special order or back order. In those cases the warranty period begins upon delivery of the item.
If an item comes to you damaged or defective, please ring the store of purchase to arrange for an exchange.