Help Desk

Can I return my purchase?

In an unlikely case that you have changed your mind after you received your goods, within 7 days you are entitled to get a full refund back without any questions asked. Provided all boxes are not open and is sealed in it’s original state. Note: In the case of a special order there is a 10% re-stock fee that applies.

Can I cancel my order?

Before goods are dispatched, your order can be cancelled you will receive a full refund. Note: If item has already been dispatched, a delivery fee will apply.

What can I do when I receive my goods and realise it has been damaged?

If an item comes to you damaged or defective simply call us on 02 97242237 and report where the damage has been taken. Also take a few photos of the damaged area so we can determine an exchange for your damaged product.

Does the item that I have purchased come fully installed?

To avoid goods damaged in transit, all items are packed differently according to its size and weight. Every item you purchase is DIY and comes with instructions for easy assembly. If for any reason, you have difficulty with installation please ring our help desk on 02 97242237